Press Release
AMGiNE Partners with Cvent to Automate and Streamline the Group Air Booking Process for TMCs
Travelers will receive a response within minutes of completing an event registration with full shopping capability sourced from the TMC
TORONTO - June 11, 2024

AMGiNE, provider of the leading AI automation platform for managed business travel, today announced a partnership with industry-leading meetings, events, and hospitality technology provider, Cvent. Through this partnership, a technology integration is underway between Cvent and AMGiNE that will automate and streamline the Group Air booking process for Travel Management Companies (TMCs).

“Cvent is the leading event technology platform and many of our TMC partners use Cvent to manage their events. However, one of the most repeated requests we receive is to help them automate the manual processing of Group Air requests that are exported into spreadsheets once travelers register for a group meeting or event,” said Greg Apple, CEO of AMGiNE. “We know how tedious it can be for corporate agents to sift through hundreds or thousands of rows of a spreadsheet for just one event. As a leader in AI automation for the corporate travel industry, we are confident in the tremendous value we can provide not only to our current TMC partners who use Cvent, but to the 1,500+ TMCs of all sizes that we don’t currently service today.”

AMGiNE Boosts Agent Efficiency for Group Air Bookings
Currently, preparing an initial quote can take TMC agents more than 5 minutes for each group traveler. This inefficient process begins when travelers register for an event and their registration is exported to an Excel spreadsheet, which an agent then uses to manually create PNRs and/or proposed itineraries for each traveler.

The integration between Cvent and AMGiNE is expected to boost agent efficiency by up to 3x by eliminating the manual export of requests and reducing processing time. AMGiNE’s APIs respond to a registration request within 15 seconds of receipt, pulling data from the traveler’s registration form and automatically generating a trip proposal according to the TMC’s specifications. If desired by a TMC, AMGiNE can route requests to an agent for additional oversight before sending to the traveler.

Travelers also benefit from this integration as they will receive trip proposals, including flight options and seat maps, within minutes of registering for a meeting or event. Travelers can self-select the flights they want to take, while ensuring options selected are aligned with corporate travel policies. Travelers will also be able to request agent assistance if required.

“Cvent has a long history of driving innovation and enabling greater efficiency across the meetings and events industry. We’re proud to partner with AMGiNE to improve the group air booking process and address a key pain point for our TMC customers,” said Mike Tenholder, Head of Alliance Partnerships at Cvent. “Group Air bookings are repetitive and very time-consuming for agents. With AMGiNE automating bulk reservations, all the manual effort is removed, enabling agents to prioritize servicing their corporate customers.”

AMGiNE Becomes a Cvent Alliance Partner
As a Cvent Alliance Partner, the AMGiNE app and integration that enables Group Air bookings is now available for download by TMCs from the Cvent App Marketplace. TMCs that want to benefit from automated Group Air Bookings must be an AMGiNE partner to ensure the AI platform has access to the TMC’s GDS content and policies. TMCs can sign up here to become an AMGiNE partner.

AMGiNE is showcasing its Group Air booking solution at Cvent’s customer and industry conference, Cvent CONNECT, going on now through June 13 in San Antonio, TX.

About AMGiNE
AMGiNE is a next generation AI Automation Platform designed specifically for travel management companies (TMCs). Through its API-first capabilities, AMGiNE automates travel requests and streamlines serviceability for TMCs across online and offline booking channels. AMGiNE has 25 issued and allowed patents and is constantly exploring new use cases to service for its TMC partners. Additional information is available at amgine.ai.

Media Contact
Tonja Aldis
Boulevard Public Relations (for AMGiNE)
tonja@boulevardpr.com


AMGiNE Appoints Terry Jones as Chairman of the Board, Adds Ellen Keszler as New Director
TORONTO - May 30, 2024

AMGiNE, provider of the leading AI automation platform for managed business travel, today announced that Terrell (Terry) Jones has been appointed as Chairman of the Board, effective immediately. Terry succeeds Stephen Burke, who served as Board Chair since 2019. AMGiNE has also bolstered its Board of Directors with the addition of travel industry veteran Ellen Keszler.

“Since joining the Board in 2022, Terry has played a critical role in helping to set the direction for the company. He has also been a close mentor and advisor to Greg Apple following his appointment as CEO late last year,” said Burke, who will remain on the AMGiNE Board. “I believe the timing could not be better for Terry to assume the role of Board Chair.” 

Terry is a 30-year veteran in travel and technology. He had a very successful 24-year career at American Airlines, where he spent his later years as CIO. He then founded Travelocity and took it public, growing the business to $1.3B in annual revenue. Terry also co-founded and was Chairman of Kayak.com, which was acquired by Booking.com for $1.8B. Terry has served on over 20 Boards, is a speaker at global events, and has authored books on innovation and digital disruption.

“After serving as an AMGiNE advisor and Board member, I can confidently say that the company is incredibly well positioned to become the leader in AI automation for the corporate travel Industry,” said Jones. “AMGINE’s proprietary technology decreases operational costs while streamlining serviceability across several booking channels for travel management companies (TMCs). Our partnerships and deployments with many of the world’s largest TMCs are proving daily that our next generation AI Automation platform is addressing an important need in managed business travel.”

AMGiNE is also bolstering its Board of Directors with the appointment of Ellen Keszler, who has a wealth of travel industry experience. Ellen spent 13 years at Sabre where she held the roles of President of online booking tool GetThere and President of Travelocity Business. She has also served on 11 travel-related boards including Extended Stay America, Travel and Transport (acquired by CTM), and most recently CWT, which is now being acquired by AmEx GBT.

“AMGiNE has built the deep integrations required to service this complex and demanding Industry. The market forces are now ideal for TMCs to implement the company’s next generation AI automation platform,” said Keszler. “I am thrilled to be part of this innovative team.”

“We are very pleased to be adding Ellen to our board,” said Jones. “Her experience in business travel, and especially her roles with GetThere and several global TMCs, will serve AMGiNE very well.”

The Board also acknowledge Stephen Burke for his leadership as Chairman of the Board for the past several years. During his Board tenure, he led AMGiNE through a transformation that has positioned the company for its next phase of market expansion and monetization. The Board also extends its gratitude to Vincent Win, who is moving from the role of Director to Board Observer.



About AMGiNE
AMGiNE is a next generation AI Automation Platform designed specifically for travel management companies. Through its API-first capabilities, AMGiNE automates travel requests and streamlines serviceability for TMCs across online and offline booking channels. AMGiNE has 25 issued and allowed patents and is constantly exploring new use cases to service for its TMC partners. Additional information is available at amgine.ai.

Media Contact
Tonja Aldis
Boulevard Public Relations (for AMGiNE)
tonja@boulevardpr.com